Reinventing Compliance Program Metrics

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2 Responses

  1. Des Smith says:

    A couple of comments. The compliance MI dashboard should be reporting exceptions, not steady state activity. If this is not the case then it is way behind the program maturity model curve.

    Secondly. Company culture. I agree that this is an essential metric to study. However, having consulted at group functions level at major institutions (100,00+ employees), I’m not sure that these sort of surveys (SurveyMonkey etc) are that useful. I am a big fan of exit interviews and am always surprised that major concerns do not see these as an essential risk/compliance tool.

  1. April 29, 2015

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