An organization’s culture does not exist in a vacuum.  It is communicated and executed every day.  It is the guidepost by which internal and external interactions occur and is carried out by individuals in a multitude of tasks.  If you stop to consider the number and nature of daily interactions, internally and externally, carried out by leadership, managers and employees, it is overwhelming (especially if...

Joanna Belbey, who maintains a regular column on Forbes Magazine, interviewed me on the subject of social media, criminal activity and law enforcement. Here is the link to the article:  Crime and Social Media: Law Enforcement is Watching.   Joanna is the Social Media and Compliance Specialist at Actiance, Inc.  Follow her @belbey.  She is a leading expert on the intersection of social media and...

One person who does not have a conflict in evaluating a company’s reputational risks should manage a company’s reputation. This approach starts with one basic requirement – the board and the CEO have to agree that a company’s reputational risks should be managed and mitigated. As an initial step, the company has to assign responsibility for reputational risk to a senior executive responsible for risk...