Companies are starting to understand that an effective internal investigation program is a critical function to promote a speak up culture.  A company that has a dysfunctional internal investigation program will find it difficult to prevent and detect misconduct. 

To this end, companies have to commit to a multi-step review and improvement process for its internal investigation program.  This is an exercise that is limited to reviewing the operation of the internal investigation program from the receipt of a reported concern to the conclusion of the investigation and handling of the results. 

In this episode, Michael Volkov discusses how to audit and improve your internal investigation program.