Tagged: incident management systems

Episode 83 — Managing Hotlines and Reporting Systems

Corporations have to invest in their Speak Up Culture.  A critical component is a company’s hotline and incident reporting system.  An effective hotline reporting channel(s) depends on responsive and timely investigations of potential wrongdoing. In this Episode, Michael Volkov discusses best practices for hotline and reporting systems.

Knowing Your Employees and Incident Management Systems

Chief compliance officers know the importance of trust, not just as a foundation of a global company’s compliance program, but in the context of knowing what company employees are doing out in the field. CCOs will always say they have a “feel” for what is going on at the company but when they are reminded of how little visibility they have into company operations around...